Safety First Aid Group is committed to supporting our customers through these unprecedented and challenging times.
Since the COVID-19 pandemic began, we have seen exceptionally high demand for our products and services, from both new and existing customers, frontline health services, critical industries, educational establishments and members of the public.
We have worked hard through this period to ensure the continuity of product supply, prioritising frontline services and keyworkers where possible.
We have four clear aims:
- To protect the health and well-being of our employees and customers
- To ensure all partners in our supply chain have adopted new working practices that minimise risk to their workforce, and share similar aims and values dealing with the pandemic
- To ensure the products we manufacture and supply, all continue to meet the appropriate standard to keep people safe
- To prioritise the support for frontline establishments and keyworkers
Maintaining our service
Safety First Aid Group remains fully operational, enabling customers to communicate with us as normal.
To protect the health and well-being of our employees, we have introduced stringent policies in all our offices, warehouse and manufacturing facilities. All employees are following strict hygiene and social distancing principles according to government advice, and we have increased the working hours in our manufacturing, logistics and warehouse operation to ensure this can be followed.
All our delivery partners are operating a contact-free delivery service.
We are here to support you
We will ensure that all our customers receive the same professionalism, care and service level that they have come to expect from us, and we will provide regular updates as the situation evolves.
Our Customer Service team will be able to support you with any queries you may have regarding our service and continued operation.